The Rêves de Libellule group respects the privacy of its users and agrees that all the information it collects to identify them will be considered confidential information. In accordance with the provisions of the law of January 6, 1978 relating to files, data processing and freedoms, readers and users of the sites of the Rêves de Libellule group have a right of access, rectification and opposition to data. personal about them.

This right can be exercised by emailing Rêves de Libellule: contact@revesdelibellule.fr

Management of your personal data

We mainly collect data that is necessary for the proper functioning of the e-commerce activity.

Data retrieved are:

  • Your contact details and personal information
  • Delivery information
  • Bank payment data
  • The history of your orders
  • The history of emails exchanged with our customer service

As mentioned above, we collect your data to carry out the proper execution of our e-commerce activity. That is to say, to carry out our commercial actions (orders, payment, deliveries, invoices, accounting, satisfaction survey, customer service and loyalty program).

We undertake not to sell your personal data to third parties. We will be required to transfer your data to service providers whose objective is to improve the customer experience. Like, our logistics and delivery providers, our technical, payment and marketing providers.

Revesdelibellule.com undertakes to monitor its service providers regarding their compliance with the General Data Protection Regulations (GDPR). The objective is to guarantee that the service providers put in place technical measures aimed at securing your data. In accordance with the legislation and regulations in force, you can at any time send us your refusal concerning the use of this data.

You can withdraw your consent to receive our commercial information. You can also request a copy of your personal information that we have in our possession. To do this, you can contact us by email at contact@revesdelibellule.fr

Configure your internet browser

You can choose to disable cookies. Your browser can also be configured to notify you of the cookies that are stored on your computer and ask you to accept them or not. You can accept or refuse cookies on a case-by-case basis or refuse them systematically. We remind you that the setting is likely to modify your conditions of access to our content and services requiring the use of cookies. If your browser is configured to refuse all cookies, you will not be able to take advantage of some of our services.

INTERNET EXPLORER

In Internet Explorer, click the Tools button, then click Internet Options. On the General tab, under Browsing history, click Settings. Click the View Files button.

FIREFOX

Go to the Tools tab of the browser then select the Options menu In the window that appears, choose Privacy and click on Display cookies.

SAFARI

In your browser, choose the Edit menu > Preferences. Click Security. Click Show Cookies.

GOOGLE CHROME

Click on the Tools menu icon. Select Options. Click on the Advanced Options tab and navigate to the Privacy section. Click the Show Cookies button. Instructions for deleting cookies in other browsers are available at http://www.allaboutcookies.org/manage-cookies/.

For more information on cookies, visit the website of the National Commission for Computing and Liberties (CNIL): http://www.cnil.fr /your-freedoms/your-tracks/cookies/.